top of page

FAQs

Logistics

Where do trips start and end?

All trips begin and end at Towngate Park:

901 NW 155th Ave, Pembroke Pines, FL 33028
This quiet, central location offers free parking in the lot next to the pool.

​

Do you offer pick-up and drop-off at home?
Yes. For an additional fee, we offer home pick-up and/or drop-off.
The cost is $1.50 per mile (one-way), calculated from Towngate Park to your home.
We will contact you after booking to confirm the address and price.

What to bring?

What should my teen pack?
We’ll email a packing list before each trip. General guidelines below:

For water-based trips (e.g., kayaking, snorkeling, beach days):

  • Refillable water bottle

  • Towel

  • Swimsuit (wear underneath clothes)

  • Closed-toe water shoes or sandals with straps

  • Sunscreen and a hat

  • Optional: Change of clothes

​

For non-water trips (e.g., museums, parks, city walks):

  • Refillable water bottle

  • Comfortable closed-toe walking shoes

  • Sunscreen and a hat

  • Optional: Small backpack for personal items

Is lunch provided?

Yes! Lunch is included in every Unplugged Outdoors Co. trip.

You do not need to send food unless your teen has specific dietary needs.
You’re welcome to send snacks or a preferred item if desired.

​

​​

​​

​​​​​Can my teen bring a phone?


Yes, phones are allowed but we discourage use during the experience.
We want teens to be fully present and engaged.
Phones should stay tucked away unless part of an activity like a photo scavenger hunt.
If you prefer they don’t bring a phone, please have them leave it at home.
You can always contact us during the trip if needed.

​​

Emergency Contact:
Text or call (954) 536-6692 at any time.

​​

​​

​​​​​​​

What is your cancellation policy?

  • All payments are non-refundable.

  • Cancellations made 7 or more days before the trip may receive credit toward a future trip, subject to availability.

  • Cancellations within 7 days of the trip or no-shows are not eligible for refund or credit.

  • Trips run rain or shine. If weather prevents outdoor activities, we will shift to a safe, engaging indoor alternative such as bowling, a museum visit, indoor climbing, or a similar experience.

  • No refunds or credits will be issued for weather-related changes.

  • If Unplugged Outdoors Co. must cancel a trip entirely, participants will receive a full refund or credit​​​​​​

​

​

​

​

Do I need to sign a waiver?
Yes. ​After booking, parents must complete the Consent & Liability Waiver linked on our website. This step is required for participation — no teen may attend without submitting it.

​

​​​​

Field Trip Rules & Expectations  

Ages: 12–15 | Trip Lead: Laura de Celis | Emergency Contact: (954) 536–6692

​

General Guidelines:
• Stay with your group — no wandering off  
• Follow instructions from staff and venue guides  
• No roughhousing, running, or unsafe behavior  
• Use safety gear properly  
• Phones must be away during activities (Unplugged experience)

During Breaks or Water Activities:
• Stay in designated areas  
• Respect personal space and belongings  
• Bring swimsuit, towel, and change of clothes if water is involved  
• Always check in with a group leader after transitions

​

Transportation Safety:
• Seatbelts required at all times  
• Stay seated while in motion  
• Low voices and calm behavior during rides  
• Only enter/exit vehicles when told by an adult

​

Behavior Policy:
• One warning will be given for minor behavior issues.  
• Continued problems may result in a call home or removal from the trip.  


Immediate parent contact for:  
   - Leaving the group  
   - Disrespectful behavior  
   - Unsafe actions (climbing, swimming unsupervised, etc.)​

​

Please review these expectations with your child in advance.
 

Consent & Waiver of Liability

Participation Consent  

I give permission for my child to join all field trips organized by Unplugged Outdoors Co.

Edit
Acknowledgment of Risk  

I understand outdoor activities involve inherent risks including weather, physical activity, and travel. I accept these risks and accept responsibility for my child’s participation.

Edit
Liability Waiver & Release  

I release and hold harmless Unplugged Outdoors Co., its staff, volunteers, and drivers from any claims related to injury or loss during participation or transportation.

Edit
 Transportation Waiver  

I give consent for my child to ride in a personal vehicle operated by Unplugged Outdoors Co. staff. I waive claims related to any incidents during transportation.

Edit
Emergency Medical Authorization  

In case of emergency, I authorize the staff to seek appropriate medical care for my child and accept responsibility for any costs incurred.

Edit
Submit the Consent Form

Final Step – Submit the Consent Form

Please review the information above carefully with your child.

To confirm participation, we ask that a parent or guardian complete the Consent & Liability Waiver Form before the trip date.

​​​

​

This must be submitted before your child can attend the trip.  
You’ll only need to fill it out once per participant (covers all summer trips).
 

Edit
bottom of page